Open Source Community Edition

Self-Hosted Customer Chat & Tickets Without The Bloat

An ultra-fast, lightweight, open-source chat widget and support ticketing system. Connect smart chatbots, sync external channels, and manage customer conversations from a single dashboard.

Launch Admin Dashboard Read Documentation

support_board_ce_dashboard (~/admin.php)

💬 Inbox

👥 Users

⚙️ Settings

📊 Reports

Alex Carter

Can I self-host this chat...

Jane Cooper

WhatsApp tokens issue resolved.

Robert Fox

Thanks for the quick response!

Engineered For Efficiency

Everything you need to deliver high-quality client support, designed to install easily on any shared hosting or VPS.

⚡

Ultra-Fast Boot Cycle

Written in native procedural PHP with direct MySQLi queries. Boots in milliseconds without bootstrapping heavy frameworks or loaders.

💬

Real-Time WebSockets

Integrated with Pusher for real-time messaging. Severely cuts down server database queries by avoiding traditional continuous HTTP polling loops.

📁

Self-Contained Modules

Integrations live inside dedicated apps folders. Enable integrations (Slack, WhatsApp, Telegram, etc.) with simple local configuration files.

🤖

AI Automations

Direct support for Dialogflow and OpenAI assistants. Train smart agents to read context and reply automatically to customer messages.

📖

Articles & Ticketing

Includes a built-in knowledge base documentation library and full ticket submission forms that work seamlessly on any webpage.

🎨

Premium Customizations

Includes responsiveness, RTL layout mappings, customizable widgets variables, and native dark themes options.

Footprint Comparison

See how the procedural PHP architecture of Support Board CE outperforms typical CRM and support system frameworks.

Sub-Millisecond Queries

Support Board CE is built with direct mysqli connections without database mappings (ORMs) or complex query builders. This eliminates lazy-loading overhead, keeping database interaction times incredibly low.

This enables the chat widget to load instantly on client websites without impacting your page load speeds, SEO metrics, or core web vitals.

Support Board CE (Direct MySQLi) < 1 ms

Traditional Frameworks (Doctrine/Eloquent) 45 ms

Monolithic CMS Systems (WordPress/Magento Core) 120+ ms

Supported Channels

Support Board CE bundles all core integrations out-of-the-box, fully unlocked and ready to use.

Slack

Facebook Messenger

Dialogflow AI

Viber

LINE

WeChat

Zalo

Zendesk

Help Desk Tickets

Frequently Asked Questions

Common questions about self-hosting, updates, and open-source licensing.

How do I integrate the chat widget onto my website?

You can initialize the live chat widget on any HTML page by including the loader script from the dashboard settings or embedding the script directly. Refer to the [Documentation](https://board.support/docs) for full instructions.

How are database updates managed in this Community Edition?

Database tables are initialized and updated locally using the schema layout located at `/resources/dbschema/dbupdates.php`. When you launch or configure the installer, database queries run entirely locally, eliminating dependencies on external servers.

Are messaging channels completely free to use?

Yes! In the Community Edition, all messaging app integrations are unlocked by default. You will only need to input your own API keys or tokens (e.g. Telegram Bot tokens, WhatsApp numbers, etc.) inside the respective integration settings panel.

Is this version fully open-source?

Yes, this Community Edition is fully self-hosted and open-source. All licensing validations, Envato validation checks, and automatic remote update call-backs have been removed.